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Home Page > TravelStart
Not only this but many people have given up going to a travel agent altogether (unless they are after a brochure) and make all their travel, car hire and accommodation arrangements online. Generally travel agents cannot compete, at least financially, with the wealth of sites that can offer amazing discounts. This ease doesn't always hold true however, and I have never been one to trust my entire vacation to a computerized travel site; it just seems a bit too strange to me. I much prefer to deal with someone I can see and touch, that‘s why I still use my travel agent and I also know they have a real office that I can visit. My travel agent is also used to me changing my travel plans and knows that I will complain if something is not right. It is difficult complaining to a travel site and almost impossible to actually speak to a real person, plus with today's technology it is almost impossible to say where they are in the world. Even if you are lucky enough to talk to a person, how do you know they are telling you the truth about the situation? With a travel agent they are real and I can always go back to them and clarify points especially if something goes wrong. One of my friends only ever uses the travel sites to book her vacations but she does like the last minute discounts that can be found which are much easier to find using the internet. Admittedly, she has save a small fortune this way as she will just look at the sites and be patient until the right vacation comes up at the right price. It would be nice to do this but my career does not allow for impulsive travel arrangements. I don't doubt for one minute that by using a travel site can be less expensive as you can also get discounts on tours and car hire by booking this way. Knowing a little about what you want and information about the location you want to travel too can be useful so I still research as much of this as I can online before I pay my travel agent a visit. It may not be fair on my travel agent but at least I know if something goes wrong, I will have someone to complain to on my return.
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